Welcome to our new site! How to place an order

Return Policy and Terms of Service

Ordering

Our website is not currently set up to accept online sales. Currently, the best way to place an order is to call (734) 973-8990 and order over the phone. We accept all types of credit or debit cards except American Express and FSA/HSA cards. You may be able to submit a receipt to your FSA/HSA administrator and receive a reimbursement.

Return Policy

We accept returns on unopened supplements, gifts, and jewelry within 30 days of purchase with receipt.  Buyer pays return shipping. Gifts and jewelry must be in like-new condition.  We accept returns on books within 7 days of purchase with receipt.  Books must be in like-new condition.  We do not accept returns on Castle Remedies homeopathic remedies. We do not accept returns on specially ordered products.

Special Circumstances

Adverse Reactions: If you experience an adverse reaction to a supplement you purchased at Castle Remedies, please contact us with the details.  We will work with you to find a solution.

Expired or Damaged Items: If you receive an item that is past its expiration date, or arrives damaged or unsealed, contact us and we'll make it right.

Terms of Service

By placing an order, you agree to these terms.

Personal Use: Products are intended for personal use only.  Resale is prohibited.  By purchasing our products, you agree that these products are being purchased for personal use by an individual.   We reserve the right to cancel orders and suspend accounts suspected of purchasing for resale purposes.

Our Promise: We guarantee the authenticity, quality and purity of our brands and their products.

Health Outcomes: Castle Remedies and its employees are not healthcare practitioners and do not recommend, prescribe, or treat disease or illness. We suggest consulting with your healthcare practitioner before starting any nutritional supplement. Each person has individual health needs which should be assessed by a qualified holistic healthcare practitioner. We are unable to guarantee any particular health outcomes.