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Castle Rewards

Castle Remedies offers a loyalty program ("Castle Rewards") to customers who purchase items in-store.  Currently, the loyalty program does not extend to online sales.

How Does It Work?

Customers can collect points by purchasing items.  Most products participate in the points program, but not all.  Exceptions will be listed below.  Customers are awarded 1 point for each $1.00 spent on qualifying purchases.  Once a customer reaches 100 points, a $5.00 reward coupon prints out for their next purchase.  If a customer accumulates a higher number of points in a single transaction, a larger coupon will print out.  For example, if a customer accumulates 200 points, 300 points, or 400 points in a single transaction, they will receive a $10.00, $15.00 or $20.00 coupon respectively.

Reward coupons cannot be redeemed for cash.  They can only be used at Castle Remedies.  The transaction total must be at least the value of the coupon in order for the coupon to be used, ie. a transaction must total at least $5.00 for a $5.00 reward coupon to be used.

Reward coupons cannot be transferred to another person.  Reward coupons can only be used by the person(s) on the account who earned them.

When Can I Use My Coupon?

Reward coupons are active immediately and expire 100 days from when they are earned.  Only one coupon can be used per transaction.  Reward coupons cannot be used on the transaction that generates them.  Reward coupons can be used on the same day that the coupon was earned.  We are unable to accept expired reward coupons.  There is a unique code printed on the reward coupon which allows us to accept coupons for phone orders.

Exceptions

The following items do not participate in the points program: SAD therapy lights, homeopathic kits, Robin Murphy's Materia Medica and MetaRepertory books, shipping fees, sales tax, and consignment items.