(Updated August 2022)
STORE OPEN
Castle Remedies is currently open for in-store shopping.. We are still accepting orders by phone for shipment or contactless pick up. All of our products are now online to browse and prices are now available online as well.
MASK REQUIREMENTS
For the time being, we are requiring all in-store guests to wear a mask that reaches at least 90% filtration rate. We recommend N95, KN95 or KF94 masks. Double masking with a surgical mask underneath a cloth mask is also acceptable. A mask will be available for free if needed.
PHONE ORDERS
We encourage you to place your order via phone for shipping or contactless pick up. If you reach our voicemail, please leave a brief message with your full name and phone number and we will return your call as soon as possible. Please take advantage of our website to make a list of what you would like to order. We have a list of available single homeopathic remedies here. Orders typically take between 10 - 60 minutes to get ready. Tuesday (Senior Day!) is our busiest day, so you can expect a longer wait.
SHIPPING COSTS
Shipping within Michigan typically costs $8 and arrives within 2-6 business days. Shipping is calculated on weight and distance traveled, so the actual shipping cost may be a few cents to a few dollars higher. We are currently experiencing a high volume of orders (and we're sure the postal system is, too!) so please expect an additional 1-3 day wait time for delivery.
CONTACTLESS PICK UP
We offer contactless order pick up. Once your order is ready for pick up, we will call or text you. The pick up area has moved inside the building to the first floor and is located to the left of the door to Castle Remedies. If you need an outdoor pick up, we can certainly arrange that, please just ask. When you arrive to pick up your order, text your full name to (734) 276-4636. A staff member will bring your order to the pick up area and text you to let you know it's there. Please inspect your order and if there are any issues, text (734) 276-4636 or call (734) 973-8990.
PRODUCT SHORTAGES: OUT OF STOCK ITEMS
Due to both increased demand and issues with some supply chains, we have some out of stock items. We are doing our best to order and get these items back in stock as soon as possible. Please let us know if you would like to be notified when your desired item is back in stock. If it becomes a long-term out of stock situation, we will search for a temporary replacement product that is the closest possible match.
PURCHASE LIMITS
We currently do not have any purchasing limits in place.
THANK YOU!! STAY HEALTHY!
We truly appreciate the trust and loyalty of our clientele. So many of you have been supporting us for decades. As a small, local business with a single location and only a handful of wonderful employees, we depend on you just as much as you depend upon us. We promise to work hard to serve you to the best of our ability. We appreciate your patience during these challenging times. We apologize for any inconveniences that our current safety policies may cause. These policies are in place to help ensure the health and safety of our staff and our clients. We hope that you stay happy and healthy.
